Privacy Policy

Compass USA and our family of companies (“Compass USA”, “us”, “we”, “our”) respect your right to the security and privacy of your data. This Privacy Policy describes who we are and how we collect, share, and use personal information about you. This Privacy Policy applies to information collected through our corporate Website at or one of our affiliated websites or a mobile application provided by Compass or one of our member companies (the “Website”).

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this page.

What do we do?

We are a leading foodservice and support services company in North America. We pride ourselves on our ability to provide clients with a wide range of innovative dining and support service solutions. We have a passion for great food and great service. We create inspiring dining solutions that deliver the full benefit of outsourced food services, combining our nationwide strength with passionate local teams. We operate at thousands of client locations around the country, from hospitals, schools, and oil rigs to corporate headquarters and the nation’s biggest entertainment venues. We also supply food and ingredients to some of the most visible, renowned, and successful food service venues in the country. We can also support our clients beyond food with a range of other support services – consistently delivered to a high standard, cost effectively.

What Information do We Collect?

Thanks for your interest in a career with us! As part of your use of this website, we will collect certain information related to your use of this website as well as the information you include in your application. Examples include:

  • Personal Information that can be used to identify you, including your real name, postal address, telephone number, email address or online identifier, where you go or have gone to school, your work history, and other information that makes up your application.
  • Internet activity information, including internet browsing history, search histories, browser identification, and IP address, all collected automatically as you use our Website.
  • Your resume and its contents.
  • Your legal availability to work in the US, and whether you or anyone you are related to works for us.
  • Other information, such as chat transcripts with our automated chat programs, the contents of any messages you send us through the site, or any interests you indicate related to job opportunities.

How We Use Your Information

After your information has been submitted to us, we will use it solely for the purposes of evaluating your application for employment, and offering you additional opportunities (should you opt-in to those communications) you may be interested in.

Information collected automatically while you use our website is used to help us improve the operation of the site, identify and fix bugs and other functionality issues, and help us detect and prevent fraud.

We do NOT share or sell your Personal Information with any third parties other than those entities we use to run the site and process your application.

We may also contact you about your application or other jobs that you may be qualified for at Compass. These communications may occur through our third party service providers, and may use pre-recorded messages or occur through SMS text messages. You may opt out at any time. On our careers site, we encourage you to review your profile and your default notification settings as you continue your job search with Compass Group. Note that at any time, you can use your profile page to adjust your alert settings from the default, to opt-out of job alert notifications, or to choose to remain anonymous by logging in to your profile and managing your alerts via the “Job Alerts” tab.

Data Retention and Deletion

Based on the various goods and services we provide, we will retain your for a period of time and then either (a) securely delete it, or (b) remove all identifying characteristics from it so that it can no longer be associated with you (also known as “anonymization” or “aggregation”). The retention period depends on a number of factors, such as the reason and manner in which the information was collected, the business reason for its collection, the period of time (if any) disclosed to you at the time of collection, and any contractual or other legal requirements that dictate the retention of the information. For any piece of personal information collected by us, we will delete, anonymize, or aggregate the data after a period of 7 years or once our business need or legal requirement for the information ends,

Your Rights

At any time you may exercise any one of the following rights to your data by calling us at (833) 935-1141 or contacting us via this link.

1. Right to Know

You have the right to ask us about what categories of data have been collected about you, the reasons for the collection of that data, and what we do with that data. You have the right to make a general request related to our overall practices, and you have the right to request a copy of the specific information we have collected about you. Please note certain particularly sensitive data cannot be shared, including social security numbers, financial card data, and other similar information.

2. Right to Delete

In certain states, you have the right to request that we delete the information we have about you.

Please note that not all data can always be deleted. We will not delete data that we are required to retain to comply with certain laws, for example.

Also, please be aware that completing your request may mean we can no longer provide certain services to you that rely on that data, including product returns, refunds, and other customer service functions.

3. Right to Correct

You have the right to contact us and ask that the information we have about you be corrected.

4. Right to Opt Out

You have the right to opt out of the sale or sharing of your personal information. At this time, Compass does not sell or share your personal information. As a result, we do not honor Opt-Out requests. Similarly, we do not honor “opt-out preference signals.” NOTE: At this time we do not sell or share your data.

5. Right to Limit the Use and Disclosure of your Sensitive Personal Information

You may request that we limit the use and disclosure of any sensitive personal information we have collected about you. Please be aware that, in general, Compass does not collect Sensitive personal information. In the event that we do, we only use and disclose that information (a) in direct relation to the goods and services we are providing to you; or (b) as required by applicable law.

When you make one of these requests, we require you to submit sufficient information to both verify your identity and search our companies’ systems for information related to you. Please note, that certain requests require additional information to verify your identity. We do this to protect the security and privacy of your data, the security of your accounts with us, and to comply with the law. You may also use an authorized agent to make one of these requests, but please be aware that additional requirements do apply. Your agent must either provide an executed power of attorney compliant with laws in your state, or provide a document evidencing that they are your agent, after which we will contact you to verify that the agent is working on your behalf.

We do not collect household data, and as a result do not honor household requests. We do not use your data for any kind of automated decision making process, and so cannot process requests related to such activities.

If you have any questions about how to submit a request, please email [email protected]. We also provide you with the ability to appeal any decision to reject a request you make to us related to your Personal Information. Once you have submitted a request, as described above, and receive a decision you do not agree with, you may submit an appeal to [email protected]. When submitting an appeal, please include your request number provided to you when you received the original decision.


We do not discriminate against consumers that file requests under this policy. You will continue to receive the same services you are used to, with the exception of those that cannot be completed due to the request. For example, if we delete your purchase history or personal identifiers, we may not be able to provide product returns or warranty support.


With limited, noted exceptions, our sites are not intended or designed to be used by minors. We do not knowingly collect or process the information of children under the age of 16, and no one under that age should enter any information into any of our sites without acquiring and providing prior parental consent. If you are under the age of 16, do not use our sites or provide any information through them. If we determine or are notified that information about a minor under the age of 16 has been provided through our sites, we will delete it immediately.


We use appropriate technical, administrative and physical safeguards to protect the personal information that we collect about you, based on the information collected. Some of our services require you to create a user account. Please utilize a strong, complex password in connection with these accounts. Keep this password secret and secure. We are not responsible for any orders placed, or any misuse of your account that occurs as the result of a lost device, weak password, malware or other similar issue. Please note that some of our sites contain links to third party websites. We are not responsible for the contents of these sites, their privacy practices, or compliance with the law. Please note the privacy policy of any site linked to from one of our websites for additional information.


We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we do update it, we will update this page, and the new policy will go into effect immediately. When we change this Privacy Notice, the date at the bottom of the policy will be updated to reflect the effective date of the policy. Please check back to this page regularly to keep up to date with the newest versions of this policy.

Contact Us

If you have any questions or concerns about the Privacy Policy, please email us at [email protected]; send us physical mail at 2400 Yorkmont Road, Charlotte, NC 28217; or call us at (833) 935-1141.

7/11/2023, 10:23:31 AM